03
Business Modules & Workspace
B2B CRM, Quote Room, Production & QC, Inventory, Work, Tickets and Doc Studio sharing one permission model.
FIZIBOX LUNA · ENTERPRISE OPERATING INTELLIGENCE
The platform where humans and AI
run operations from knowledge to the floor
Connect permissioned knowledge, retain organizational memory and orchestrate actions via approvals — start in software, extend to the edge when ready.
STEP 01● Active
RFQ & Drawing IntakeCustomer sends 3 MDB panels RFQ · PDF loaded in Quote RoomSTEP 02Connect
Luna Connects & ExtractsMatch BOQ/BOM via Industry Pack · Pull Confirmed pricesSTEP 03Two-Brain QA
Second AI Critic ReviewCheck norm deviations · Attach DataAsOf & passage citationsSTEP 04Human Approval
Human in Command ApprovesFloor ticket (Qp.ApproveQuote) · Confirm price & termsSTEP 05Executed
Send Quote & Keep LineageLock revision snapshot · Send via org SMTP · Record audit3-TIER PLATFORM ARCHITECTURE
Unify systems of record, human know-how and the physical floor
Three connected layers spanning data isolation, two-brain intelligence and 8 business modules.
02
Operating Intelligence & Two-Brain QA
Reviewed knowledge, organizational memory, an independent second AI critic and Floor / Gated / Auto action gates.
01
Data Isolation & Physical Infrastructure
Multi-tenant RLS isolation, safe large-PDF extraction, AI usage ledger and camera/sensor/edge connectivity via Fizibox.OS.
FIZIBOX LUNA SYSTEM TOPOLOGYClick a layer to highlight
👥 Users — Humans in CommandInternal · Tenant Members · Partner & Support Portals
Approver🔐 Permissions & Isolation GatePer-portal OTP · Roles · Modules · Workshop Team Scope
Bounds AI🌙 Fizibox Luna + Second ReviewerConnect Knowledge · Keep Memory · Floor/Gated/Auto
Two Brains🧩 08 Business Modules & Reviewed KBCRM · Quoting · Production & QC · Inventory · Work · Tickets · Docs
Modular📡 Fizibox.OS & Physical InfrastructureCameras · Sensors · Edge devices connected to workflows
ExtensionTHREE CORE CAPABILITIES & HUMAN IN COMMAND
Know within permissions — Remember transparently — Act via approvals
“ERP is the ledger, a chatbot is the talker, Luna is the operator who knows the work — and never signs on your behalf.”
01 · CONNECT KNOWLEDGE
Permission-checked Q&A with passage citations
Reads documents, QC norms, CRM, quotes and stock within user permissions; audits document conflicts with two brains.
🔒 Passage-cited · DataAsOf · Enforced RAG
02 · KEEP MEMORY
Organizational memory that stays in the company
Retains organizational context, user preferences and quote revision lineage — transparently viewable and deletable.
✎ Transparent · User-controlled · AI Ledger
03 · ORCHESTRATE EXECUTION
From goal to action — you approve, Luna executes
Suggests tasks from goals, builds work plans, generates template Word/Excel files and acts via approval tickets.
✓ Drafted ≠ Approved ≠ Executed
MODULES & PRODUCT SYSTEM
08 standard business modules & edge capabilities
Sharing one permission model, organizational memory and approval engine on Fizibox Luna.
01
B2B Sales
B2B CRM
Accounts, pipeline, site surveys, checklist gates and device logs.
Explore02
Technical Quoting
Quoting (Quote Room)
From RFQ and BOQ/BOM take-off to Confirmed costing, revisions and approvals.
Explore03
Shop-Floor Ops
Production & QC
Production orders, work stages, workshop teams and form-based QC.
Explore04
Materials & Stock
Inventory
On-hand, allocated and available stock with idempotent receipts, issues and counts.
Explore05
Goal Orchestration
Automation & Work
Suggest tasks from goals, build work plans and govern actions via Floor/Gated/Auto.
Explore06
Service & Support
Tickets & Org Email
Multi-portal & IMAP tickets, CRM auto-linking, reply drafts and 24h SLA reminders.
Explore07
Knowledge & Docs
Knowledge & Doc Studio
Permission-checked RAG, two-brain conflict audit, large-PDF extraction and Word/Excel templates.
Explore08
Physical Infrastructure
Fizibox.OS & Physical Infra
Connect cameras, sensors and field infrastructure directly from Fizibox Luna.
ExploreSOLUTIONS BY CHALLENGE
Start from the bottleneck your business needs to solve
Launch a focused 1-module + Knowledge Base Pilot on permitted data with clear acceptance criteria.
Discuss Your Use CaseOPERATING INTELLIGENCE LAYER
ERP / CRM: Stores state, not reasons.
Generic AI Chat: Zero company permissions or memory.
Fizibox Luna: Reads within permissions · Keeps memory · Acts via approvals & physical infra.
01
Unified Operating IntelligenceConnect knowledge, organizational memory and governed execution across departments.02
Technical Quoting & ETO/ATOStandardize RFQ intake, BOQ/BOM take-off, Confirmed costing and revisioned quote approvals.03
B2B Sales & Pilot GovernanceTrack the full journey from Lead and site survey through checklist gates to Pilot acceptance.04
Shop-Floor Execution & QCLink production orders, work stages, workshop teams, QC forms and on-floor norm lookup.05
Materials & Available-Stock ControlSeparate on-hand, allocated and available stock with approval-gated reconciliation.06
Organizational Memory & HandoverRetain engineering know-how, procedures and account history across staff transitions.07
Customer Support & Ticket GovernanceTurn customer emails into CRM-linked tickets with sourced reply drafts and SLA tracking.08
Physical Infrastructure & Field EvidenceBring verified events from cameras, sensors and edge devices into Fizibox Luna workflows.REAL-WORLD USE CASES
How Luna operates across real workflows
Query QC norms right on the shop floor
Approved QC forms in KB → exact search + sequential read → cited answer within team permissions.
👤 Supervisor applies; conflicting documents are flagged for admin review.
New hire asks "what did we discuss with customer X?"
Locates record within scope → reads verbatim CRM timeline → time-stamped summary + follow-up draft.
👤 Salesperson confirms follow-up (Auto logs; stage transition is Gated).
From RFQ to a revisioned switchboard quote
Quote Room RFQ → BOQ → BOM via Industry Pack → Confirmed costing → critic check → Floor approval ticket.
👤 Approver confirms quantities, prices, terms and revision before sending.
Prepare a customer pilot from a single goal
Automation suggests tasks (site survey, gate checklist, Node schedule, minutes) → user selects → work board plan.
👤 Picks tasks and assigns owners; Fizibox Luna never auto-commits plans without approval.
Customer email becomes a ticket, replied in org name
IMAP scan → tenant ticket (FZ- code) → CRM auto-link → Fizibox Luna reply draft → sent via organization SMTP.
👤 Support agent edits and clicks send (Floor).
Handover minutes from templates, zero invented numbers
Selects approved template → checks field schema → asks for missing fields → generates versioned Word file.
👤 Supplies required fields and verifies document before sending.
FIELD & PLATFORM EVIDENCE
Validated from daily enterprise software to industrial sites
117+ Releases
Multi-tenant, two-brain QA & 8 modules
Running daily at luna.fizibox.com with permissioned RAG, Floor/Gated/Auto approvals and automated tenant-isolation tests.
✓ Shipped & Pilot-ready
300,000+ Frames
> 6 months of infrastructure & factory monitoring
4,000+ automated grid scans with per-cell baseline memory across day/night/rain without continuous raw video upload.
✓ Local inference connected to Fizibox Luna
25+ Gate Lanes
Vehicle & shipment verification at > 20 km/h
Multi-country ANPR and container verification at border gates & ICDs; preserves machine reads separately from human review edits.
✓ Raw evidence preserved
TECHNOLOGY & STARTUPS ECOSYSTEM
DUE DILIGENCE FAQ
Quick answers for CEO, Operations & IT
Fizibox's enterprise operating-intelligence layer: it connects permission-checked knowledge, keeps organizational memory and orchestrates execution across business modules — with humans always in command.
BOOK A DEMO & PILOT
Test Fizibox Luna on your own workflow
Pick 1 module + Knowledge Base for a scoped Pilot with clear acceptance criteria.
Knowledge RAGQuote RoomB2B CRMProduction & QCFizibox.OS Edge
Luna — Fizibox AssistantFizibox Luna & Fizibox.OS Platform
Hi! I'm Luna 👋 Fizibox's operating assistant. Are you exploring Fizibox Luna (CRM, Quoting, Production, Inventory, Knowledge) or Fizibox.OS physical infrastructure?