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B2B Sales & Post-Sales✓ Shipped

End-to-end B2B customer management from site survey and Pilot to device operations

Runs on the Fizibox Luna platform · Shares permissions, organizational memory and Floor/Gated/Auto approvals.

Fizibox Luna · B2B CRM PipelineChecklist Gate: Active
Surveying04
Site Survey · 11/11 ✓
Binh Duong Wood PlantReady for Pilot gate
Survey · 8/11
Tan Thuan Logistics HubMissing RTSP & power map
Pilot (5 Phases)03
Phase 3/5 · Telemetry Online
Zone B Textile Complex2 Edge Nodes · Heartbeat 99.9%
Fizibox LunaSurvey timeline synced · Ready to create Pilot transition ticket (Gated)
KEY CAPABILITIES

A CRM that understands technical context instead of only storing form fields

01

B2B Pipeline with Checklist Gates

Track opportunities across Lead → Surveying → Pilot → Closed Won with mandatory checklist gates before stage transitions.

02

Site Surveys & Visual Inspection

Attach 11-item site surveys and floor photos; Luna describes and analyzes findings per survey objective without overwriting raw notes.

03

Batch Namecard Scan & De-duplication

Batch-extract business cards into reviewed customer/contact creation or merge proposals.

04

Device Logs & Maintenance Schedules

Manage customer-deployed devices, warranty/maintenance schedules, incidents and live health telemetry from Fizibox Cloud.

05

AI Lead Scoring & Next-Best Action

Score opportunity readiness from real interaction history and suggest next actions for the account owner.

06

Timeline-to-Knowledge Sync

Interaction logs sync into the knowledge review queue so new account owners can query the full time-stamped history.

HUMAN-IN-COMMAND WORKFLOWS

Sales, Engineering and Luna collaborate on one customer record

Account Handover & Time-Stamped Summary
Control Tier: Auto
01Locate
System locates the customer record and verifies owner permissions.
02Verbatim Read
Luna reads survey, quote and ticket timelines with DataAsOf timestamps.
03Sales Decides
Sales selects the approach and confirms the follow-up task.
04Record
Logs interaction and calendar event into CRM.

Test B2B CRM Module on your own data

Our team will configure sample permissions and run a live walkthrough with your team.

Luna — Fizibox AssistantB2B CRM
Hi! I'm Luna 👋 You're viewing B2B CRM (B2B Sales). Would you like to explore its capabilities, approval workflows, or schedule a Pilot on your data?