01 · UNIFIED OPERATING INTELLIGENCE

So every department stops operating as an isolated data island

Q: How do you prevent staff in one department from querying another department’s confidential data?

Module, group/team and record-scope permissions are enforced uniformly across both the web UI and every Luna tool at the execution layer.

No single cluttered screen forced on everyone. Sales, Engineering, Warehouse and Shop Floor get tailored modules sharing one identity, memory and approval trail.

Discuss Use Case Connected Modules

Fizibox Luna · B2B CRM PipelineChecklist Gate: Active

Surveying04

Site Survey · 11/11 ✓

Binh Duong Wood PlantReady for Pilot gate

Survey · 8/11

Tan Thuan Logistics HubMissing RTSP & power map

Pilot (5 Phases)03

Phase 3/5 · Telemetry Online

Zone B Textile Complex2 Edge Nodes · Heartbeat 99.9%

Fizibox LunaSurvey timeline synced · Ready to create Pilot transition ticket (Gated)

BOTTLENECKS & RESOLUTION

When a request crosses four departments and loses context at every handoff

Sales captures requirements, but Engineering and the Shop Floor have to re-ask specs over chat and scattered files.

✓

CRM records, Quote Room RFQs and KB specs stay linked; Luna summarizes role-appropriate context with exact citations.

New policies are issued, yet staff keep applying outdated forms or legacy price sheets.

✓

Reviewed KB with two-brain conflict and staleness detection ensures everyone queries the active version.

Leadership has to wait days for manual cross-department status reports.

✓

Ask Luna directly for live figures across CRM, Quote Room, Inventory and Work Boards within your permission scope.

MODULES & PLATFORM

Each role works in the right module — Luna keeps the entire chain connected

B2B CRM & Tickets

Keeps customer history, site surveys, deals, devices and support tickets on one timeline.

View module →

Quoting (Quote Room)

Turns RFQs into BOQ/BOMs, calculates Confirmed costs and governs quote revisions.

View module →

Production, QC & Inventory

Links confirmed orders to available stock, workshop stages and mandatory QC gates.

View module →

Knowledge Base & Automation

Maintains curated organizational memory, turns goals into work plans and enforces Floor/Gated/Auto gates.

View module →

GOVERNED HUMAN-IN-COMMAND

AI prepares and cross-checks; humans hold decision authority at every critical gate

01 · AUTO · SOURCED & LOGGED

Cross-Department Intake & Lookup

Luna locates records and reads permitted docs/data with DataAsOf timestamps.

02 · GATED · 2-BRAIN CHECK

Routine Handoffs & Stage Updates

Second AI reviewer checks prerequisites (such as checklist gates) and escalates to a human when anomalies appear.

03 · FLOOR · HUMAN SIGN-OFF

Commercial Commitments, Deletes & Outbound Comms

Quote approvals, Won/Lost closures, stock adjustments and outbound emails always require an authorized human.

Must we deploy all modules at once?−

No. Start with the Knowledge Base + 1 module targeting your highest-priority bottleneck (e.g., Quote Room or B2B CRM) with clear inputs, outputs and owners, then expand.

How do you prevent staff in one department from querying another department’s confidential data?+

Technical Quoting & ETO/ATOStandardize RFQ intake, BOQ/BOM take-off, Confirmed costing and revisioned quote approvals.

B2B Sales & Pilot GovernanceTrack the full journey from Lead and site survey through checklist gates to Pilot acceptance.

Shop-Floor Execution & QCLink production orders, work stages, workshop teams, QC forms and on-floor norm lookup.

Materials & Available-Stock ControlSeparate on-hand, allocated and available stock with approval-gated reconciliation.

Choose one workflow to start your Pilot with Fizibox

Share the bottleneck you are prioritizing and our team will scope a tailored Pilot plan.

Luna — Fizibox Assistant01 · Unified Operating Intelligence

Hi! I'm Luna 👋 You're exploring "Unified Operating Intelligence". Would you like to discuss how this fits your workflow or scope a Pilot?