Extract & Distill Knowledge Candidates
Chat uploads and session-extracted insights stay in private draft state by default.
06 · ORGANIZATIONAL MEMORY & HANDOVER
Keep operational know-how and context inside the company when people change roles
Combines formal documents, session-distilled memory and structured business timelines.
01 · DraftedLuna + Critic QA
02 · Approval GateFloor / Gated
03 · ExecutedAudit Trail ✓
2-Brain QAExact passage citations · DataAsOf timestamp · Executed under approver identity
BOTTLENECKS & RESOLUTION
The hidden cost of organizational amnesia
01
New hires take 3–6 months repeatedly asking veterans about procedures, norms and edge cases.
✓
Self-serve onboarding: new hires ask Luna in natural language and get passage-cited answers within their permissions.
02
Valuable troubleshooting insights happen in daily chats and vanish into message history.
✓
The platform automatically distills operational insights from real work sessions into the review queue for admin approval.
03
Fear that AI will remember wrong facts or store unwanted personal preferences opaquely.
✓
"What Luna remembers about me" and the Governance Register let users inspect, edit, deprecate or delete any memory entry.
MODULES & PLATFORM
Three retention layers that enrich organizational memory every day
01
Knowledge & Doc Studio
Ingests PDF/Word/Excel/images, approves access scopes, audits conflicts with two brains and manages Canonical Docs.
View module →02
B2B CRM
Preserves the complete customer interaction timeline and site surveys, synced into the knowledge base.
View module →03
Automation & Work
Turns documented SOPs into shared checklists and owned handover plans.
View module →04
Tickets & Support
Captures expert resolutions on tough support cases as reusable knowledge for the whole team.
View module →GOVERNED HUMAN-IN-COMMAND
Prevents unverified noise from polluting shared enterprise memory
De-duplication & Two-Brain Conflict Check
Groups duplicate candidates, suggests permission scopes and checks for conflicts against active docs.
Administrator Approves into Active KB
Only after admin approval in `/kb-review` does knowledge become active for permitted users.
Never. Chat attachments only serve that session; even if flagged for KB ingestion, they remain blocked in `/kb-review` until an admin approves the access scope.
01
Unified Operating IntelligenceConnect knowledge, organizational memory and governed execution across departments.02
Technical Quoting & ETO/ATOStandardize RFQ intake, BOQ/BOM take-off, Confirmed costing and revisioned quote approvals.03
B2B Sales & Pilot GovernanceTrack the full journey from Lead and site survey through checklist gates to Pilot acceptance.04
Shop-Floor Execution & QCLink production orders, work stages, workshop teams, QC forms and on-floor norm lookup.Choose one workflow to start your Pilot with Fizibox
Share the bottleneck you are prioritizing and our team will scope a tailored Pilot plan.
Luna — Fizibox Assistant06 · Organizational Memory & Handover
Hi! I'm Luna 👋 You're exploring "Organizational Memory & Handover". Would you like to discuss how this fits your workflow or scope a Pilot?